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Contact SkyTeam

SkyTeam Airline Alliance Management
Schiphol Boulevard 367
Tower B, 8th Floor
1118 BJ Schiphol
The Netherlands

We are open to your suggestions to improve this website. The e-mail address below is specifically for comments, suggestions or questions regarding the content or technical aspects of the SkyTeam website. Questions, suggestions, complaints or remarks regarding our individual members, for example about frequent flyer accounts or the status of miles, will not be answered but forwarded to the airlines concerned.  (We are only able to respond to e-mails written in English at this time.)

The mailbox is monitored on weekdays between 8.30 am and 5.00 pm CET. Due to duty travels, there might be a delay in responding. We will do our utmost to answer you as soon as possible.

We kindly refer you to our FAQ section for answers to the most frequently asked questions.


Contact SkyTeam member airlines

If you need to find out more information, make reservations, or wish to send a complaint or compliment about one of our airline members, please contact the airline concerned via the logos to the respective websites below.


Aeroflot Aeromexico AirEuropa AirFrance
Alitalia China Airlines China Eastern China Southern Czech Airlines
Delta Garuda Indonesia
Kenya airways
Koran Air

vietnam airlines  Xiamen Air