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Legal Disclaimer


This website and/or phone or tablet app (hereinafter to be referred to as the “Website”) is owned by SkyTeam Airline Alliance Management Cooperatie U.A. (“SkyTeam”) having its registered office at Schiphol Boulevard 367, 1118 BJ Schiphol, The Netherlands. In these terms and conditions (the “Terms”), “User” and “you” refer to the user of this Website. This Website is provided solely to assist Users in gathering travel information, determining the availability of travel-related goods and services and making legitimate reservations or otherwise transact business, and for no other purposes.

Please read these Terms carefully before using this Website. Your use of this Website indicates that you agree to be bound by them. SkyTeam may update these Terms at any time without notice to the User. Consequently, SkyTeam advises the Users to consult them regularly.

Use of this Website

As a condition of your use of this Website, including booking any travel products or services through this Website, you warrant that (i) you possess the legal right, capacity and ability to create a binding legal obligation, (ii) you will abide by these Terms as well as any other terms and conditions which might be applicable, (iii) you will only use this Website to make legitimate reservations for you or for other persons for whom you are legally authorized to act, or otherwise transact business, and for no other purposes, (iv) you will inform such other persons about the terms and conditions that apply to the bookings you have made on their behalf, including all rules and restrictions applicable thereto; and (v) all information supplied by you on this Website shall be true, accurate, current and complete.

User agrees not to assign, transfer, or sublicense any of his rights pursuant to these Terms. User may allow other member of User’s household to use this Website under User’s name or account, provided that User hereby agrees to pay all charges that they incur and to be responsible for all aspects of their usage. User agrees to supervise all usage by minors of this Website under User’s name or account.

Without limitation, User shall not make any speculative, false or fraudulent bookings or any bookings in anticipation of demand. User shall not reproduce, use, block, overwrite, copy, distribute or monitor any content of this Website by using any robot, spider, search engine or any other automatic mechanism without prior written consent of SkyTeam. User shall not take any action that will or could impose an excessive or disproportionately load on Website infrastructure.

Intellectual Property Rights

This Website is owned and operated by SkyTeam and/or its suppliers and is protected by worldwide copyright laws. All trademark rights, copyright, data base rights and other intellectual property rights contained in this Website (and including SkyTeam brands and trademarks) are protected and belong to SkyTeam, the SkyTeam Members, its licensors and/or its suppliers. No license is granted with respect to those intellectual property rights.

As a result any reproduction, modification, copy, distribution or use in other form of the contents of this Website requires the prior written consent of SkyTeam or the party concerned; however, downloads and reproduction of contents placed in the Image Library of the Press Center are allowed for exclusively private ends (home use) and for media purposes only,  provided you keep intact all accompanying copyright and other proprietary notices and on condition that:

All rights reserved on documents available for downloading (i.e. press center).

For all other usage, please contact us. 


The content of this Website has been compiled by SkyTeam from internal and external sources. However, neither SkyTeam, nor SkyTeam Members (including without limitation their respective suppliers) make representation or give warranty as to the completeness or accuracy of such content as well as to its suitability for any purpose. In particular, you should be aware that this content may be incomplete, may contain errors or may have become out of date. This publication is provided “as is” without any warranty or condition of any kind, either express or implied, including but not limited to all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. In no event shall SkyTeam, SkyTeam Members (including without limitation their respective suppliers) be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this Website or with the delay or inability to use this Website, or from your reliance on content obtained through this Website, or otherwise arising out of the access to this Website whether based on contract, tort, negligence or any other cause of action.

This Website may provide links or references to or parts of other Internet sites maintained by third parties solely for the convenience of the Users. Neither SkyTeam nor SkyTeam Members (or their respective suppliers) have responsibility for the content of such other sites, for hyperlinks to this Website or in which any part of this Website has been hyperlinked. As a result, neither SkyTeam nor SkyTeam Members (or their respective suppliers) shall be liable for any damages or injury arising from or in connection with such content or hyperlinks.

Any communications you send to this Website or otherwise to SkyTeam (or SkyTeam’s suppliers) by electronic mail, with the exception of personally identifiable information, are on a non-confidential basis, and SkyTeam is under no obligation to refrain from reproducing, publishing or otherwise using them in any way for any purpose. SkyTeam shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing, manufacturing and/or marketing of goods or services. Use of any personally identifiable information will be governed by SkyTeam Privacy Policy.

You specifically acknowledge that neither SkyTeam nor SkyTeam Members (or their respective suppliers) are liable for your defamatory, offensive, infringing or illegal materials or conduct, or that of third parties, and SkyTeam and its suppliers reserve the right to remove such materials from this Website without liability and/or notice. SkyTeam and its suppliers reserve the right to at their sole discretion deny access to this Website to anyone at any time.


As a condition of use of this Website, the User agrees to indemnify SkyTeam, its airline members and its suppliers from and against any and all liabilities, expenses (including legal counsels’ fees) and damages arising out of claims resulting from User’s use of this Website.


These Terms refer only to the use of this Website. Separate terms and conditions apply to the carriage of passengers, baggage and cargo by air and any other services and products described in this Website, such as Global Meetings discounted tickets and Round the World fares. Details of those other terms and conditions may be obtained from the relevant SkyTeam Member airline, the relevant section or relevant subdomain of this Website or the service provider (as applicable).

These Terms are the entire agreement between User and SkyTeam with respect to the use of this Website. They are subject to the laws of the Netherlands, without regard to conflict of laws principles. In the event of any dispute arising out of or relating to the use of this Website and thus these Terms, the courts of Amsterdam, The Netherlands will have exclusive jurisdiction.

If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. The invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision. SkyTeam’s failure or delay in enforcing any provision of these Terms at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.

A printed version of these Terms and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Version: January 2014