Ease of travel
Convenient Connections with SkyTeam
Wherever your journey takes you, we aim to provide you with seamless connections and a hassle-free travel experience – before, during and after your flights.
One of our main objectives at SkyTeam is to act together to offer fast and smooth transfers for you and your baggage between flights. SkyTeam hubs help to make this coordination possible.
Thanks to the extensive SkyTeam network, itineraries with connecting flights are simple to arrange. The combined flight schedules give you more choices and make connections faster and easier.
Shared SkyTeam locations
SkyTeam continuously reviews its worldwide network for opportunities to locate joint services. This way we can enhance your travel experience by offering you more convenient transfers and a more consistent check-in process.
All SkyTeam airlines serving London Heathrow share a single location in Terminal 4 with combined airport services, including check-in desks, self-service kiosks and baggage drop-off locations.
SkyTeam member airlines also collaborated in creating the alliance’s first two-floor SkyTeam branded lounge in Terminal 4, opposite Gate 10.
Other examples of our efforts to make connections easier are our shared members’ location at Barcelona Airport, Beijing Capital International Airport, Budapest Liszt Ferenc International Airport, Paris Charles de Gaulle Airport and Tokyo Narita International Airport. All joint facilities offer check-in kiosks, premium customer check-in facilities, transfer desks and shared lounge facilities.
Transfer Kiosks in the Works
To help make transfers smoother, SkyTeam airlines are developing transfer kiosks at several airport facilities. If passengers miss their connecting flights, these kiosks allow them to print new boarding passes for alternative flights and receive attention and assistance, such as drink/meal vouchers or hotel accommodations when needed.