Airline Policies

Find out more about different SkyTeam member airline policies before you fly to make your trip as smooth as possible.

Single Check-In Procedures

Check-in once: simply visit the kiosk or counter to select your seats and collect your boarding passes for your first flight -- and for connections on other SkyTeam airlines. All the way through to your final destination.

Guaranteed Reservations

SkyTeam Elite Plus members are guaranteed a confirmed Economy Class reservation on any SkyTeam long-haul flight worldwide, even if the flight is sold out.

Baggage Information

Please check our member airline baggage policies before your journey to find out more about baggage allowances, how to claim lost baggage and SkyTeam Elite or Elite Plus baggage benefits.

Aeroflot - Aerolíneas Argentinas - Aeroméxico - Air Europa - Air France - Alitalia - China Airlines - China Eastern - China Southern - Czech Airlines - Delta Air Lines  - Garuda IndonesiaKenya Airways - KLM - Korean Air - Middle East Airlines - Saudia - TAROM - Vietnam Airlines - Xiamen Air

Disabilities

We ensure a comfortable and smooth journey for all of our passengers. Find out more about our member airlines' services to assist you on your travels.

Aeroflot - Aerolíneas ArgentinasAeroméxico - Air Europa - AirFrance - Alitalia - China Airlines - China Eastern - China Southern - Czech Airlines - Delta Air Lines - Garuda IndonesiaKenya Airways - KLM - Korean Air - Middle East Airlines - SaudiaTAROM - Vietnam Airlines - Xiamen Air

Unaccompanied Minors

We take excellent care of your children when they are traveling alone. Unaccompanied minors are personally escorted onto their flight, between connecting flights, and upon arrival. Some of our airlines even offer lounges especially for children. Find out which child-friendly services our members offer.

Aeroflot - Aerolíneas ArgentinasAeroméxico - Air Europa - Air France - Alitalia - China Airlines - China Eastern - China Southern - Czech Airlines - Delta Air Lines - Garuda IndonesiaKenya Airways - KLM - Korean Air - Middle East Airlines - SaudiaTAROM - Vietnam Airlines - Xiamen Air

Pets

SkyTeam airlines can help you and your pets get to your destination with ease. Restrictions may apply, so please contact your SkyTeam airline to find out about pet travel policies.

Aeroflot - Aerolíneas ArgentinasAeroméxico - Air Europa - Air France - Alitalia - China Airlines - China Eastern - China Southern - Czech Airlines - Delta Air Lines - Garuda IndonesiaKenya Airways - KLM - Korean Air - Middle East Airlines - SaudiaTAROM - Vietnam Airlines - Xiamen Air