While waiting

Shop

Narita Airport is best for luxury brand, gift and duty free shopping. Buy books at Tsutaya or Sanseido Bookstore, gifts at Yokoyama Arts and Crafts and electronic goods at Fa-So-La Tax Free Akihabara. Enjoy duty-free liquor and tobacco, fragrance, skincare and cosmetics, confectionery, sunglasses and watches.

Narita Nakamise shopping mall, home to luxury brands and tax-free electronics, is directly after security control in Terminal 1's South Wing. All Terminal 1 passengers have access to Narita Nakamise but Terminal 2 passengers do not. From April 2008, Narita Fifth Avenue will be available to Terminal 2 passengers after security control, with high-end goods, electronics and other duty free products.

Eat & Drink

Cafés and restaurants abound in both terminals. Most are before security control. Try Jitsuen Teuchi Udon Kineya for homemade udon noodles (Terminal 1), West Park Café Express for tasty sandwiches and hotdogs (Terminal 1) and Sushiden for super-fresh sushi (Terminal 2). Major café chains such as Starbucks, espressamente illy and Café de Crié have outlets here. The cost of food and drink sold at Narita Airport is higher than regular Tokyo prices.

Internet

Wireless high-speed internet access (with iPass, BizPortal, Orange WiFi, Sprint, etc.) is installed throughout the airport. There are also power points where you can charge your laptop and fixed terminals if you don't have a computer with you. These terminals are coin operated and cost JPY100 for 10 minutes. In Terminal 1, there is cable LAN internet access in the waiting lounge, wireless internet access in the Business &Travel Support Center and in the dayrooms and showers in both terminals. In Terminal 2's Narita Fifth Avenue, there will be a Yahoo! Café Internet Service from April 2008.

Business

Contact your airline for lounge access with complimentary drinks and snacks, phone and fax, and staff to hand. For more extensive business services, contact the Business &Travel Support Center (tel: +81 (0) 476 30 0035) located in the Central Building between the north and south wings of Terminal 1 (before security). Facilities include pay lounges, copy, fax and print out services, and a business card printing service.

Family

Baby changing facilities are located in the restrooms before and after security control in both terminals. Children can relax with games and toys in the Children's Playrooms, located in Terminal 1 by Gates 26-27 and in Terminal 2 by Gates 81-83. After security control, Terminal 2 has an unsupervised Kids' Room with a slide and jungle gym. The Kids' Park on Level 2 of Terminal 2 is the only children's facility before security control. Under 12s can indulge in manicures with mum at Nail Quick in Terminal 1. There are runway views at Asian Café Bowl Bowl in Terminal 2.

Unwind

Relax with reflexology and massages at Raffine in Terminals 1 and 2. Or rejuvenate at the oxygen bar Oxygen Lounge Juko in Terminal 1. Both terminals have dayrooms and shower facilities for downtime and freshening up.

Special Needs

Both terminals have elevator and ramp access, automatic doors, modified intercoms and bathrooms, electric buggies and special parking areas. The Terminal Connection Bus is wheelchair-accessible. Seeing-eye dogs are permitted. Wheelchair hire is available before security control only. Speak to your airline for information on wheelchair hire after security control.