SkyTeam Headlines

2008

SKYTEAM UNVEILS SLEEK NEW WEB SITE

New York –December 15, 2008 – Consistent with SkyTeam’s “Caring More About You” philosophy, today the airline alliance launched a redesigned version of its Web site, www.skyteam.com. The new customer-centered Web design aims to create an intuitive user experience that quickly delivers visitors the content they need from SkyTeam. With a fresh new look and clearer navigational features, the new Web site reinforces the excitement of global travel.

SkyTeam NewsFlash – December 2008

As the cold air begins to settle in the Northern Hemisphere this winter, SkyTeam members have expanded their networks and will offer passengers service to new destinations including Tashkent, Uzbekistan and Khabarovsk, Russia as well as expanded frequencies to other popular destinations including Aruba, Grand Cayman and Montego Bay, Turks and Caicos. With numerous new routes and destinations across five continents, SkyTeam travelers now have more flexibility for planning their next vacation or business trip.

SKYTEAM LAUNCHES MILEAGE UPGRADE PROGRAM

November 13, 2008 – SkyTeam, the global airline alliance, today announced the launch of the SkyTeam Mileage Upgrades program. SkyTeam Frequent Flyers on international flight itineraries can now use their miles to upgrade to Business class on most SkyTeam member airlines.

SkyTeam NewsFlash – October 2008

For those individuals that have always dreamed of seeing the world, taking a round the world (RTW) trip is the experience of a lifetime. But many travelers have the misperception that a RTW trip is unfeasible due to planning and financial limitations and thus miss out on their once-in-a-lifetime travel adventure as a result.

SKYTEAM MAKES TRAVEL WITHIN CHINA EASY AND AFFORDABLE WITH NEW CHINA PASS

NEW YORK, September 16, 2008 – International passengers traveling to mainland China on SkyTeam partner airlines can now take advantage of discounted flight coupons on China Southern to explore up to nine cities of their choice. The China Pass, which launches today, is an excellent option for business and leisure travelers looking to make the most out of their trip to China.

SkyTeam NewsFlash – August 2008

SkyTeam is built on a strong brand promise, ensuring customers a consistent level of customer service, an extensive network, seamless connections and an overall hassle-free travel experience. Recently, we sat down with the chair of the SkyTeam Advertising/Brand group, Mauricio Parise, also manager of international marketing of Delta Air Lines, to discuss the SkyTeam brand promise.

SkyTeam NewsFlash – July 2008

Last month during the IATA Annual Meeting in Istanbul, SkyTeam announced plans to launch a new initiative – SkyTeam Connect. SkyTeam will employ cutting edge technology to build an IT solution that will allow all member airlines' individual IT systems to interact seamlessly. The solution will serve as a “translator” between systems, allowing SkyTeam to streamline back-end processes and also offer customers even more benefits.

SkyTeam NewsFlash — June 2008

On June 2, 2008, SkyTeam hosted a media briefing at the IATA Annual General Meeting in Istanbul. SkyTeam Chairman Leo van Wijk shared the latest developments from the alliance and provided an industry perspective.

SkyTeam NewsFlash — May 2008

One of the many benefits to frequent flyers of global airline alliances is access to airport lounges. In most cases, SkyTeam’s international First or Business Class passengers and SkyTeam Elite Plus members as well as a guest have complimentary access to SkyTeam lounges on day of travel when flying on or connecting to/from an international flight operated by a SkyTeam carrier.

TAROM Signs an Agreement with SkyTeam to Join the Alliance as Associate Airline

BUCHAREST, Romania, May 7, 2008 — SkyTeam, the global airline alliance, today signed a SkyTeam Alliance Associate Adherence Agreement (SAAAA) agreement with the Romanian airline TAROM, indicating the airline is on the track to join the alliance as an Associate airline. As part of the process, TAROM must meet a set of predetermined requirements, in areas such as operations, technologies and products, in order to ensure that its quality of service standards and operating performance are in line with those of SkyTeam Member airlines.

SkyTeam NewsFlash — April 2008

In September 2007, SkyTeam welcomed Air Europa, Copa Airlines and Kenya Airways as the alliance's first official Associate carriers. The SkyTeam Associate Program caters to carriers in strategic regions who are interested in becoming affiliated with SkyTeam and its alliance benefits. Passengers traveling with an Associate carrier receive the same benefits offered to passengers traveling with the 11 current SkyTeam member airlines, including frequent flyer programs and improved access to airport lounges.

SkyTeam Unveils Plans for First Co-Branded Lounge at London Heathrow
Alliance members collaborating on unique common design and customer experience

LONDON, March 11, 2008 — As SkyTeam carriers plan new service and operational relocation to Terminal 4 at London Heathrow International Airport (LHR), the alliance is augmenting its customer-focused presence at LHR - including the previously announced co-location project - with plans for the first co-branded SkyTeam alliance lounge. The lounge project is unique to the alliance in that for the first time, the design for the space is being determined jointly by all ten member or associate airlines serving or planning to serve Heathrow (Aeroflot, Air France, Alitalia, Continental Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM, Korean Air and Northwest Airlines).

SkyTeam Unveils Plans for London Heathrow Co-Location
Alliance working closely with BAA on customer–focused facility transformation

LONDON, February 19, 2008 — As part of its previously announced plan to increase its presence at London Heathrow International Airport (LHR), SkyTeam, the global airline alliance, unveiled plans today for its new co-located facility in Terminal 4. The alliance is working closely with BAA to develop a customer-focused facility that gives passengers a superior travel experience and helps member airlines grow their businesses.

SkyTeam Enhances Network Offering, Presence at London Heathrow
The global airline alliance looks forward to benefits from EU-U.S. Open Skies

LONDON, February 5, 2008 — SkyTeam, the global airline alliance, said today it looks forward to enhancing its customer offering and increasing its presence at London Heathrow International Airport (LHR) next month as the EU-U.S. open skies agreement takes effect.

SkyTeam NewsFlash — January 2008

Following his appointment as Chairman of the SkyTeam Governing Board, Leo van Wijk outlined several strategic priorities which will further distinguish SkyTeam as the customer-focused alliance. This month, Mike Cooper, editor-in-chief of KLM's in-flight magazine, sat down with Mr. van Wijk to discuss these priorities and growth plans for the alliance.