"Working at SkyTeam has been an exciting journey fueled by passion, trust, and autonomy. Over the past 14 years, I've been empowered to pursue what I love and excel at, feeling like an entrepreneur crafting products from inception to triumph. The company's unwavering support and belief in my abilities, coupled with the collaboration of my lovely colleagues, have allowed me to chase my dreams with all my heart. I am very proud to be part of an organization that values creativity and fosters a culture of excellence. Here, success is not just a goal but a reality we create together!"
Xu Chen
Senior Program Manager
“At SkyTeam I have been given the opportunity, empowerment and trust to be a successful Customer Experience professional in the airline industry, which has always been my true passion. The multi-cultural environment and the culture of ownership and commitment make me feel proud of being part of the SkyTeam community, together with the impact of my work for the end customer's journey.”
Alessandro Fusaro
Senior Manager Customer Journey
What makes SkyTeam a great place to work?
Stronger together
There’s a real sense of community at SkyTeam. Annual winter and summer social events, monthly after work get-togethers, regular potluck lunches and other celebrations strengthen our bond as a SkyTeam family. Team-building events and “lunch and learn” sessions provide opportunities to share your experience and gain insights into other departments.
Passion for aviation
We’re on the cutting edge of aviation innovation, creating and delivering technology solutions that facilitate global travel for customers and member airlines. As a SkyTeam employee, you’ll be surrounded by other people who share your passion for the aviation industry, and you’ll enjoy discounted travel to help you discover more of the world.
International outlook
Whatever your role and responsibilities, SkyTeam offers the opportunity to collaborate with airline members across our global network - a uniquely international experience. You can be sure you’ll enjoy a challenging and exciting working environment, where no two days are ever the same.
Meet the team
Our Values underpin everything we do
They serve as the foundational principles that guide decision-making, behaviour, and overall culture within SkyTeam.
We put our energy into understanding and working with each other – colleague to colleague, SkyTeam to member and SkyTeam to partner – so together, we can keep travellers at the center of every decision.
Our services are made by people for people. Working as a team and listening with empathy, we understand cultural diversity and act with simplicity and respect.
We’re passionate about doing more to protect the world we connect, understanding that today’s actions shape the world of tomorrow. We also emphasize sticking to commitments, being proactive, and fostering a culture where individual accountability plays a pivotal role in our collective success.
Always in the now, we are agile and adaptable. Thinking global is part of our DNA. We adapt to new situations with intelligence and use technology as a tool to innovate and deliver alliance value every day.
What can I expect when I apply?
Preliminary chat with the recruiter (virtual).
You'll receive an invitation for a first interview in person at our office in Amstelveen.
You'll be invited to a second round of interviews at our office in Amstelveen if the first interview goes well. This stage may also include a case presentation, providing you with an opportunity to showcase your problem-solving skills and industry acumen. On very rare occasions, there might be a follow-up third/final Interview.
Upon successful completion of the interviews, we'll present a job offer to you via email.
Finally, with much excitement, we'll prepare a comprehensive employment contract formalizing your new role at SkyTeam.