FAQs Elite & Elite Plus

Got a question about Elite & Elite Plus? Here's a list of the most frequently asked questions (FAQ) to help you find the answer. If you need more information, please get in touch.  

SkyTeam has two status levels:

  • SkyTeam Elite
  • SkyTeam Elite Plus 

In order to recognize each carrier’s most frequent flyers, SkyTeam created tier levels to easily identify and deliver the appropriate benefits to the customers who have earned them. Each individual carrier’s Elite membership program equates to one of the two Elite tiers within SkyTeam.

Elite status earned in your preferred frequent flyer program is not transferable to another carrier’s frequent flyer program. However, once Elite status is earned in a member’s frequent flyer program, you then become a SkyTeam Elite frequent flyer which is recognized across all SkyTeam carriers.

SkyTeam Elite passengers enjoy benefits such as :

  • Priority reservation wait list (when fares permit)
  • Preferred seating
  • Priority check-in counters
  • Priority boarding or at leisure 
  • Extra baggage allowance

The Elite Plus-status level receives the above, as well as:

  • Guaranteed full-fare Y-class reservation on sold-out long-haul flights, at least 24 hours prior to departure.
  • Access to airport lounges worldwide, whatever the class of travel, for members in possession of a boarding pass, accompanied by a guest.
  • Priority baggage handling on arrival, whatever the class of travel
  • Extra baggage allowance

For more information about your frequent flyer miles, please contact a service center at your primary frequent flyer program.


Need More Information? Contact Us

Please note that we are only able to respond to e-mails written in English. Please use the form below or contact us at customercontact@skyteam.com.

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