Got a question about Global Meetings and travel arrangements for your global events? Here's a list of the most frequently asked questions (FAQ) to help you find the answer. If you need more information, please get in touch.
Any convention, conference, congress, trade fair, exhibition, meeting or other type of public event typically qualifies for a Global Meetings agreement. All events registered under the program must have at least 50 attendees planning to travel by air and coming from at least two countries (other than the country where the event is taking place).
Create awareness among the participants about SkyTeam Global Meetings as the Official Alliance Network to the event by communicating about our partnership. You will receive promotional support shortly after you have registered the event. The promotional support kit contains all SkyTeam Global Meetings logos and prepared text for you to publish on the event website and/or other communication channels.
SkyTeam Global Meetings offers a flexible solution for organizations working with an appointed travel agency. During the event registration, you can include a travel agency request. Your request will be evaluated.
Yes, we allow 7 days before and after the event dates by default, which provides the attendees sufficient time to travel to and from the event.
Attendees can book and buy round trip tickets in First, Business, Premium Economy and Economy Class.
In your account, you will find the number of booked attendees under the "Existing events" box.
We understand that it is difficult to know in advance how many attendees will book through our online booking portal. Therefore, there are no financial consequences when the minimum required number of 50 attendees is not reached.
Our Booking Support department is available for your inquiries related to changes and cancellations of your Global Meetings ticket(s), and can be reached by email or phone. Click here for the contact details (please note that the Global Meetings support for organizers is not able to assist with ticket inquiries).
Not physically. During the registration process, you are asked to read and agree with the SkyTeam Global Meetings agreement. The contract is valid once you have confirmed and electronically agreed to the conditions. A copy of the contract will be sent to your email address.
You can modify your event registration by clicking on this link.
Sign into your account, go to “Existing events” and click on Edit
You can purchase a ticket by either entering the Event ID provided to you by your event organizer via this link, or you can access your event’s booking portal via the website of your event in the “travel” or similar section. To obtain your Event ID, please contact the organizer of your meeting or event.
Our Booking Support department is available for your inquiries related to changes and cancellations of your Global Meetings ticket(s) and can be reached by email or phone, click here for the contact details (please note that the Global Meetings support for organisers is not able to assist with ticket inquiries).
Your message has been sent successfully.
Unfortunately, we could not deliver your message. Please try again later.