FAQs SkyTeam Corporate Connection (SCC)

Yes, contracts are available in both English, Simplified Chinese and Traditional Chinese and clients may choose, according to their language preference.

Yes, our team can assist you in local language.

• One contract, including all applicable airlines and a single set of terms and conditions.

• A simplified and easy contracting process.

• One point of contact, reducing communication costs.

• Tailor-made travel solutions provided by airline professionals.

SkyTeam's network covers more than 1,000 destinations worldwide, including major cities in Greater China. Elite Plus, First and Business Class customers can enjoy SkyPriority services, extra baggage allowance, and more than 750 lounges at major airports around the world.

Participating airlines will offer competitive fares based on your company's historical data and travel needs.

• Travel with three or more SkyTeam members

• Minimum of two million CNY/HKD annual air travel spend

• Dedicated Travel Management Company

• Centralized travel management.

It may be possible. We can evaluate your eligibility based on your company's pre-COVID air spend data. If this meets the threshold, an SCC contract could be a valuable product for your company’s future travel needs.

It may be possible. We take COVID policies and other external factors into consideration when evaluating eligibility, especially during these uncertain times. Should your company have a clear indication of a projected increase in international travel, we believe an SCC contract could provide great value to your business travel needs.

Having your company’s travel centralized is one of our main requirements.

There is no need to terminate the existing contract in advance. When the SCC contract starts, the original agreement will automatically become invalid providing a seamless contracting experience.

This is entirely based on your company’s preference as to how you would like your contracts managed. Our contract flexibility allows the agreement to be included in the SCC contract.

Once the contract has been signed and executed, each participating airline will assign an account manager as the main contact to manage any issues or questions the client might encounter.

The SCC contracting process takes around 2 months.