FAQs SkyPriority

SkyPriority offers select customers a series of specialized in-airport services – such as priority check-in, baggage drop-off and boarding – that will make their alliance-wide travel easier, faster and more convenient.

SkyTeam is dedicated to delivering the best possible products and services to the customer. SkyPriority is one part of our on-going effort to improve your travel experience. By increasing consistency at airports, we make travel faster and more convenient for our customers.

• Priority check-in areas

• Priority baggage drop-off

• Priority service at airport ticket offices

• Priority service at transfer desks

• Priority lines at security, where available

• Priority lines at immigration, where available

• Priority boarding

• Priority baggage handling

SkyTeam Elite Plus members and customers with First and Business Class tickets are eligible for SkyPriority.

SkyTeam Elite Plus members and customers with First and Business Class tickets are eligible for SkyPriority.

Yes, SkyPriority is available at most airports within SkyTeam its global network. However, not all benefits may be available at every location (e.g. SkyPriority security/immigration).

SkyPriority is applicable for all flights operated by SkyTeam carriers. This includes the SkyTeam carriers own regional carriers and affiliates, which fly under the same code of the SkyTeam carrier e.g. KLM Cityhopper or Delta Connection.

The services offered by SkyPriority are not available for purchase. SkyPriority is a special travel service that can be utilized by customers with First and Business Class tickets and SkyTeam ElitePlus members regardless of their cabin of service.

SkyPriority is available at most airports within SkyTeam its global network. However, not all benefits may be available at every location (e.g. SkyPriority security/immigration).

If you are eligible for SkyPriority, you will now find distinctly branded priority service areas. All you need to do is follow the SkyPriority signage. So, regardless of your airline or frequent flyer program, SkyPriority will speed and guide you through your journey with ease.

Elite benefits, as shown on each carrier website and on SkyTeam.com remain unchanged and therefore you are entitled to the same services as before.

SkyPriority benefits come on top of your Elite benefits. While your current Elite status does not provide you with automatic access to the expanded services of SkyPriority, these services are available should you upgrade to or purchase a First or Business Class ticket.