SkyTeam, the global airline alliance partnering eleven members – including Aeroflot, Aeroméxico, Air France, Alitalia, China Southern Airlines, Continental Airlines, Czech Airlines, Delta Air Lines, KLM, Korean Air, and Northwest Airlines – and three Associate carriers – Air Europa, Copa Airlines and Kenya Airways – sets itself apart by offering an exclusive experience for all passengers. Issued monthly, SkyTeam NewsFlash provides media with key updates and insights on alliance activities.
What’s on deck for 2009
Although the industry faces a challenging year ahead, the SkyTeam alliance starts 2009 with great momentum and is well-positioned for the upcoming year. The alliance continues to build on its strengths and enhance its product offerings to meet and exceed customer expectations. Some of the key initiatives for 2009 include:
SkyTeam at London Heathrow International Airport: SkyTeam is moving forward with its new alliance co-location facility in Terminal 4 of London Heathrow International Airport. SkyTeam customers traveling through Heathrow will have access to several service enhancements including more check-in desks, additional bag drop-off locations, and ample common-use self-service kiosks, which will be shared among alliance members operating out of the terminal. The customer-focused facility will include an airport ticket office, a premier check-in area and the first SkyTeam-branded lounge. The multi-floor lounge will be complete with standard features passengers have come to expect, as well as new amenities that take advantage of the latest in design technology. The co-branded lounge will include several amenities such as a wellness centre with showers and therapeutic services, as well as free wireless Internet access. The lounge is expected to open mid-year.
For more information on SkyTeam’s worldwide network, please visit www.skyteam.com.
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