First alliance to deliver aligned priority services worldwide

Amsterdam, 18th December 2014 – SkyTeam, the global airline alliance, has completed the rollout of SkyPriority across its global network, offering the ‘red carpet treatment’ to Elite Plus, First and Business Class customers at more than 1,000 airports worldwide.

To further enhance the benefits offered under SkyPriority, SkyTeam has announced the launch of Fast-Track lanes at security and immigration for top-customers.

SkyTeam is working with airports authorities at its top airports to roll out Fast-Track security and immigration services. The service will be rolled-out across the top 60 global airports. Currently 39 out of the 60 top airports have already implemented Security Fast Track service while Immigration Fast Track Service has been rolled out in 21 airports.

“SkyPriority is the first alliance-branded service to be successfully implemented globally. We have a significant increase in our customer satisfaction ratings that directly corresponds to the service rollout across our network,” said Michael Wisbrun, SkyTeam’s Managing Director. “By offering Fast-Track services at our 27 hubs and further 33 top airports that are served by more than 6 SkyTeam members, we are demonstrating our continued commitment to enhancing the travel experience for our top global customers.”

To help customers make the most of services on offer, SkyTeam has also launched an easy-to-use SkyPriority Finder tool on SkyTeam.com. Simply by entering their departure, arrival and transit airports and the airline they are flying with, customers can discover which SkyPriority services will be available to them at every point during their travels. To find out more about SkyPriority and the SkyPriority Finder, click here.

For more information:

SkyTeam

Corporate Communications

E: media@skyteam.com

About SkyPriority

Launched in January 2012, SkyPriority sets SkyTeam apart as the first airline alliance to deliver one consistent airport experience for top customers. SkyPriority services are distinctively branded throughout all every airport, making them instantly recognizable and easy to access. SkyPriority unites the most exclusive airport benefits of all 20 SkyTeam alliance members into one, consistent experience for customers who travel in First / Business or are Elite Plus.

SkyPriority services include:

• Priority check-in areas
• Priority baggage drop off
• Priority service at ticket/transfer desks
• Accelerated security and passport clearance – in select airports
• Priority boarding
• Priority baggage handling 

About SkyTeam

SkyTeam is the global airline alliance with 20 member airlines working together to offer seamless travel on an extensive global network.  From top hubs around the world, SkyTeam members provide reliable and comfortable journeys to over 1,050 destinations. SkyTeam customers can unwind in 516 lounges as they travel, earn and redeem Frequent Flyer Miles. SkyTeam Elite Plus customers are eligible for SkyPriority services. The 20 members are: Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and Xiamen Airlines. SkyTeam welcomes 612 million customers each year on more than 16,320 daily flights to 1,052 destinations in 177 countries.

www.skyteam.com / www.facebook.com/skyteam / www.youtube.com/user/skyteam