AMSTERDAM, 11 July 2024 - SkyTeam has appointed Laura Abraham as Head of Digital & Technology, effective immediately, as the global airline alliance strengthens its efforts to deliver the most seamless and integrated customer experience. Abraham replaces Christian Oberlé and joins SkyTeam from member Delta Air Lines, where she has worked for seven years in positions of increasing responsibility across Technology, Consumer Insights and Alliances - most recently as Director of CX Innovation & Tech Strategy.
In her new role, Abraham will oversee SkyTeam’s central Digital & IT organization, collaborating with member airlines to pioneer new innovation and digital strategies that redefine connectivity and efficiency in global aviation.
Patrick Roux
CEO, SkyTeam
“Laura has the skills, vision and leadership to drive SkyTeam’s technology strategy forward, unlocking benefits for member airlines and their customers. Her strong international experience and knowledge of airline partnerships make her a great fit for SkyTeam, and we are delighted to welcome her on board. I’d like to thank Christian for his dedication to SkyTeam over the years and wish him all the best for the future.”
Laura Abraham
Head of Digital & Technology
“Joining SkyTeam is a tremendous opportunity to accelerate digital innovation in the aviation industry and elevate customer experiences on a global scale. I am thrilled and excited to lead transformative initiatives that set a precedent for inclusive technology in our industry, optimize operational efficiencies, and advance SkyTeam's digital strategy.”
Abraham also has a passion for DE&I initiatives having served as VP of Delta’s SHE Business Resource group and as a member of the airline’s International DE&I steering committee.
Before joining Delta, Abraham was Director of PMO for Western Union and prior to that, led and accelerated various technology efforts at United Airlines.
About SkyTeam:
SkyTeam is the global airline alliance dedicated to transforming the future of travel by powering the most responsible and integrated customer journey. Through industry-first initiatives such as The Sustainable Flight Challenge and a focus on innovation, SkyTeam and its members work together to connect customers across an extensive global network of 1,060+ destinations. SkyTeam offers 750+ airport lounges, award-winning SkyPriority airport services and makes travel more rewarding through its members’ loyalty programs. SkyTeam members are Aeroflot (suspended), Aerolíneas Argentinas, Aeromexico, Air Europa, Air France, China Airlines, China Eastern, Czech Airlines, Delta Air Lines, Garuda Indonesia, ITA Airways, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines, Virgin Atlantic and XiamenAir.
media@skyteam.com