Seoul, 24 April 2020 - Korean Air has won the Diamond Award in the cargo airline category of the 2020 Air Cargo Excellence Awards organized by Air Cargo World.
This award is particularly meaningful to Korean Air’s cargo business, which is contributing greatly to the national economy, as it has once again been globally recognized amid many difficulties faced in the domestic industry due to COVID-19.
Korean Air is using passenger aircraft as freighters to increase cargo transportation capacity, which has been greatly reduced due to the suspension of most international passenger flights. It is also participating in the global battle against COVID-19 through the transportation of medical supplies including COVID-19 diagnosis kits.
Air Cargo World, the world’s most prestigious air cargo publication established in 1942, launched the Air Cargo Excellence Awards in 2005 where it selects and announces the best airlines and airports for air cargo logistics based on the evaluation of shippers and forwarders, the airlines’ customers. Also receiving Air Cargo Excellence Awards in 2015 and 2016, Korean Air has once again proved its excellence in customer service by winning the Diamond Award.
Korean Air has been constantly investing in customer value creation through enhancing services in the cargo sector. In 2019, the airline introduced iCargo, a next-generation cargo system that provides a one-stop service covering everything from reservations, sales, transportation to revenue accounting. The system is highly regarded in terms of customer convenience and enhanced transportation quality.
The airline has also acquired IATA’s Center of Excellence for Independent Validators on Pharmaceutical Handling (CEIV Pharma) certification, which certifies an airline’s expertise to manage and transport pharmaceuticals.
Korean Air will continue to provide customers with high-quality air cargo services based on its core principles of speed, safety and accuracy.
About Korean Air
Korean Air, established in 1969, is one of the world's top 20 airlines carrying more than 26 million passengers in 2018. The airline operates over 460 flights per day to 125 cities in 44 countries on five continents; it has a modern fleet of 167 aircraft and employs over 20,000 professional employees. Korean Air’s core business includes passenger, cargo, aerospace, catering and in-flight sales. The airline's main hub is at the Incheon (ICN) International Airport Terminal 2 which opened in 2018.
Korean Air is a founding member of the SkyTeam airline alliance, which together with its 19 members annually welcomes 676 million passengers worldwide, on more than 15,445 daily flights, covering 1,036 destinations in 170 countries. The airline launched a joint venture partnership with Delta Air Lines in the trans-Pacific market in May 2018.
In 2019 Korean Air celebrated its 50th anniversary. With a vision to be a respected leader in the world airline community, Korean Air is dedicated to providing excellence in flight.
More on Korean Air's programs, routes, frequencies and partners is available at koreanair.com, facebook.com/KoreanAir, instagram.com/KoreanAirworld/, and Twitter@KoreanAir_KE.
About Korean Air Cargo
Korean Air Cargo has the largest trans-pacific air freight capacity. Korean Air has a global network of 125 cities in 44 countries, offering more than 460 daily flights to its customers. The airline has a fleet of 167 aircraft, including 23 freighters.
The main cargo aircraft are next generation Boeing 777F and 747-8F freighters, delivering higher fuel efficiency and lower CO2 emissions.
Korean Air Cargo operates a state of the art cargo terminal of 100,000 square meters at its main hub at Incheon Airport Seoul and also has dedicated cargo terminals in New York, Los Angeles, Narita, Osaka and Navoi to maintain its multi-hub carrier competitiveness. The IATA WATS* ranked Korean Air Cargo as the top airline for six consecutive years in terms of the freight ton-kilometers flown by a commercial airline.
In addition to huge cargo capacities, "Operational Excellence" and "Innovative Excellence" are two pillars supporting the reputation of Korean Air in the air cargo industry. With highly trained people, leading edge IT systems, and a well-defined process, Korean Air keeps its operational excellence.
With a 50 year history of experience and expertise, Korean Air Cargo, offers quality air cargo shipment services across a wide range of commodities – from general cargo to special cargo, such as large or heavy cargo, valuable cargo, highly sensitive cargo, live animals, plants and pharmaceuticals. Discover more at cargo.koreanair.com
* The International Air Transport Association (IATA)World Air Transport Statistics (WATS)