SkyTeam cookie policy

Our general website ( and its subdomains, hereinafter collectively referred to as the “website”, are managed by SkyTeam Airline Alliance Management Coöperatie U.A., with its office in (1180 AJ) Amstelveen at Amsterdamseweg 55 (“SkyTeam”, “we”, “us”, “our”). Via our website, various cookies and similar technologies (hereinafter: “cookies”)may be used. With this Cookie Policy, we would like to inform you what cookies are, what they do, and what kind of cookies are used via our website. When we place and read cookies, your personal data will be processed. We process your personal data in accordance with our Privacy Policy. You can also read in our Privacy Policy how to exercise your rights.

When we use the word "devices", we mean computers, smartphones, tablets and all other devices with internet access.

We may change this Cookie Policy and the list of cookies placed at any time. The amended version will be published on the website. We will obtain your consent for any amendments to this Cookie Policy that can only be implemented with your consent as data subject.

For further information about this Cookie Policy, please contact:

SkyTeam Airline Alliance Management Cooperatie U.A.
Postbus 350

Cookies are small files containing letters and numbers that are placed on your device when you visit our website. Because a cookie is stored on your device, the website server can recognise your device.

The following categories of cookies may be used via our website: (i) functional cookies, (ii) analytical cookies, (iii) advertising cookies and (iv) social media cookies. For a full overview of cookies that may be used via our website and their specifics, please be referred to our Cookie Table.

1. Functional cookies: what do they do?
Functional cookies enable you to move around our website and use its features, record information about choices that you have made, and tailor the website to your needs. Without these cookies, the website cannot function properly, and  we will not be able to provide certain features, such as remembering details you entered and saving your preferred language. These cookies are placed without the requirement of your consent and therefore cannot be deactivated using the Cookie Settings on our website. However, you can deactivate these cookies in your browser. This, however, may affect how the website is displayed and/or functions.

2. Analytic cookies, what do they do?
Analytic cookies help to improve the performance of our website, providing a better user experience. Via these cookies, we obtain information about the quality and/or effectiveness of our services. It helps us to understand how our visitors use our website, which enables us to improve how we present our content to you. For as far as these cookies have no or little impact to your private life, they will also be used without your consent.

3. Advertising cookies, what do they do?
Advertising cookies may be placed to enable personalized advertisements and marketing. These cookies are in most cases third party cookies and are only placed with your consent.

4. Social media cookies, what do they do?
Social media cookies may be placed to allow you to link to us on and share our content via social media (e.g. Facebook). These cookies are only placed with your consent.

This Cookie Policy does not apply to the use of cookies by third parties. Third party cookies are placed by the relevant third party provider. We have limited knowledge and control over these cookies, the data recorded using these cookies, and the purposes these are used for. The third party providers will use the gathered information for their own purposes, such as to recognize and track you across website on the internet. For more information about how these third parties use your (personal) data, we refer to the privacy policy of these third parties.

SkyTeam processes your personal data obtained through the cookies places via our website. In the Cookie Table we have listed per cookie all the categories of (personal) data that will be processed subsequently, as well as the associated processing purposes and applicable cookie lifespan.

In the Cookie Table, all the recipients of your cookie-related personal data are listed. This can be, inter alia, advertising organizations, such as Facebook and Google, or organizations assisting us in the performance of website analytics.

Your personal data may be transferred to organizations located outside of the European Economic Area. For example, some cookies may be placed by third parties based in the USA. In the event that data is transferred to servers in the USA and stored there, we ensure all data transfers comply with applicable legal requirements (for example by entering into standard contractual clauses (with supplementary measures to the extent required).

Cookies for which your consent is required by law, will only be used via our website with your consent. You can decide to provide or withhold your consent through our cookie banner, or adjust the cookie settings in the Cookie Settings through our cookie banner prior to the provision of your consent. Please note that it is not possible to retain your cookie settings between different browsers and devices. You need to separately adjust the setting for each browser and each device.You can delete the cookies placed on your device at any given time via your browser settings. Deleting cookies may impact your experience on our website.

Version: October 2022