Our general website (skyteam.com) and its subdomains, are managed by SkyTeam Airline Alliance Management Coöperatie U.A., with its office in (1118 BJ) Schiphol at the Schiphol Boulevard 367 (SkyTeam, we, us, our). Via these websites, various cookies may be used. With this Cookie Policy, we would like to inform you what cookies are, what they do, and what kind of cookies are used via our websites. In so far as we collect personal data via cookies, we process these personal data in accordance with our Privacy Policy. You can also read in our Privacy Policy how to exercise your rights.
When we use the word "devices", we mean computers, smartphones, tablets and all other devices with internet access.
We may change this Cookie Policy and the list of cookies placed at any time. The most recent version of this Cookie Policy is dated: [July 2019]
Cookies are small files containing letters and numbers that are placed on your device when you visit our website. Because a cookie is stored on your device, the website server can recognise your device.
The following three categories of cookies may be used via our websites: (i) functional cookies, (ii) analytics cookies, and (iii) third party cookies. For a full overview of cookies that may be used via our websites and their specifics, please be referred to our Cookie Table. Please be aware that we make every effort to respect your choices. However, there is the possibility that not all cookies are included in this policy. If you do not want SkyTeam to place one or all categories of cookies on your device, you can refuse the use of cookies by further clicking below. Please note that it is not possible to retain your cookie settings between different browsers and devices. Deleting cookies may impact your experience on our website(s).
1. Functional cookies: what do they do?
Functional cookies enable you to move around our websites and use its features, record information about choices that you have made, and tailor the websites to your needs. Without these cookies, we will not be able to provide certain features, such as remembering details you entered and saving your preferred language. For as far as these cookies are used for the sole purpose of facilitating communication to your or are strictly necessary to provide services requested by you, they will also be used without your consent.
2. Analytics/statistical cookies, what do they do?
Analytics/statistical cookies help to improve the performance of our websites, providing a better user experience. Via these cookies, we obtain information about the quality and/or effectiveness of our services. It helps us to understand how our visitors use our websites, which enables us to improve how we present our content to you. For as far as these cookies have no or little impact to your private life, they will also be used without your consent.
3. Third party cookies, what do they do?
Different sorts of third party cookies are used via our websites. In the first place, social media cookies may be placed to allow you to link to us on and share our content via social media (e.g. Facebook). In addition, cookies may be placed that enable personalized advertisements (Google DoubleClick) and cookies to further analyse your website usage (Google Analytics). These third party cookies are only placed with your consent.
Third party cookies are placed by the relevant third party provider. We have limited knowledge and control over these cookies, the data recorded using these cookies, and the purposes these are used for. The third party providers will use the gathered information for their own purposes, such as to recognize and track you across websites on the internet. You should check the relevant third party cookie provider's website for more information about these cookies.
Cookies for which your consent is required by law, will only be used via our websites with your consent. You provide your consent by clicking through from the landing page without adjusting the cookie settings.
If you do not want SkyTeam to place cookies on your device, you can refuse the use of cookies through your browser’s settings or options. You can also refuse just our partners’ cookies. You need to separately adjust the settings for each browser and each device.
Please see our Privacy Policy.