How to find SkyTeam's Santiago Lounge
SkyTeam's Santiago Lounge is located on Level 1, Pier E, close to Gate E1.
After check-in and baggage drop-off, clear security and then follow the signs to Pier E. When you reach Pier E, take the elevator on the right-hand side (next to BRITT and across from Ruby Tuesday) to Level 1.
Lounge Access
You can access this lounge if you are an international First or Business Class ticket holder or Elite Plus Frequent Flyer traveling on an international flight operated by one of the following airlines:
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Lounge Access Policy
First and Business Class
All First and Business Class passengers traveling on, or connecting to/from, a same-day international flight operated by a SkyTeam member airline have access to a lounge. Lounge access will be provided only at your departure and transfer airports, and not on arrival.
For connecting customers, both the domestic and international flights must be operated by a SkyTeam member airline and all segments need to be booked in First or Business Class. Simply present your First or Business Class boarding passes for the lounge agent to validate for admission. Lounge access may vary by airline; check the lounge finder.
SkyTeam Elite Plus
Regardless of their travel class, SkyTeam Elite Plus members1 traveling on, or connecting to/from, a same-day international flight2 operated by a SkyTeam member airline have access to a lounge. Lounge access will be provided only at your departure airport and transfer airports, and not on arrival.
For connecting customers, both the domestic and international flights must be operated by a SkyTeam member airline. Simply present your boarding passes and a valid Elite Plus membership card for the lounge agent to validate for admission.
Guests
SkyTeam Elite Plus members can invite a guest traveling on a SkyTeam member airline operated flight. Simply present the boarding pass of your guest for the lounge agent to validate for admission.
You are welcome in our lounges within 24 hours of your scheduled departure time.
1. Delta SkyTeam Elite Plus members flying on a Delta operated flight may only access SkyTeam member airline owned lounges and SkyTeam branded lounges. Third party lounges are excluded.
2. International Travel excludes customers traveling between US and the Caribbean.
3. The access policy for Virgin Atlantic’s Clubhouse in London Heathrow Airport Terminal 3 can be found on virginatlantic.com
To make your visit to the above mentioned SkyTeam Lounges as enjoyable as possible, we have created the following House Rules for all guests. SkyTeam reserves the right to revise the House Rules without notice.