Since its establishment in 1945 with a single twin-engine DC-3 (Dakota) HZ-AAX, Saudia has grown to provide its services to transport passengers between 26 domestic and 53 international destinations. At present, it carries more than 25 million passengers annually. During the last five years, Saudia has been undergoing a series of development activities on the basis of a strategic development plan that includes modernization of technical infrastructure in administrative, technical and financial sectors. It also applies modern technology to develop its customer services. As a result, it has brought about qualitative improvement in services at call centers and automatic services such as issuance of tickets and boarding passes through machines installed at airports, sales offices and shopping centers. It has also upgraded its Internet services to provide services such as reservation, ticket purchase, seat selection and issuance of boarding passes. Saudia continues efforts to modernize its fleet by acquiring 90 new aircraft including 35 Airbus A320s, 15 A321s, 12 A330s, 20 Boeing 777s and eight Boeing Dreamliners.
Frequent Flyer Program
Alfursan is a unique program that offers frequent flyers of Saudia a range of benefits and privileges designed to make their travels even more rewarding. As a member of Alfursan you can access a variety of personalized services while earning Reward Miles that can be redeemed for free flights and upgrades. This is in addition to an array of special privileges intended to make flying easier than before, including a substantial excess luggage allowance, personalized luggage tags and priority wait listing.
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