Frequently asked questions

Frequently Asked Questions

Yes. The SkyTeam Cargo product offer includes express (Express), commodity specific (Specialized), tailored (Customized), and general freight (General) options, which are commonly branded and jointly marketed by all carriers. The service specifications for these products are standard for all SkyTeam Cargo members.

SkyTeam Cargo offers seamless processing of shipments through coordinated warehousing operations. Each airline is committed to harmonizing handling and processes, providing the best service for our most valuable asset, our customers.

Need More Information? Contact Us

We are open to your suggestions, comments or questions about our SkyTeam Cargo website. For non-Cargo related questions please find the appropriate Contact here, https://www.skyteam.com/en/about/faq/. Please note that we are only able to respond to e-mails written in English.

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