About SkyTeam

SkyTeam strives to provide the most seamless and sustainable customer journey of any global airline alliance. Our members work together to connect millions of passengers safely and seamlessly across an extensive global network.

We are an international organization bringing together diverse cultures and backgrounds, all united by our passion for the airline industry. In addition to our focus on the customer passage side of aviation, we also focus on cargo.

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“Like many of my colleagues at SkyTeam, I have a deep passion for aviation. In 2022, I decided I wanted to combine my passion with my profession, which led me to join SkyTeam. SkyTeam has been the perfect entry to the industry for someone like myself coming from a non-airline background. The breadth of topics covered by the Alliance, spanning Network, Loyalty, Lounges, and Sustainability to name a few, has allowed me to gain a comprehensive understanding of the industry in just a short time!”

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Jay Sheth

Director Corporate Strategy

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What makes us SkyTeam

At SkyTeam, we know the importance of a fresh perspective. With members based across four continents and various time zones, we’re flexible and agile, focused on delivering services that create synergies. Our head office is a hive of innovation and creativity, helping us adapt quickly to the fast-changing aviation industry.

 

Our accomplishments haven’t gone unrecognized; SkyTeam won gold and silver in the 2021 International Customer Experience Awards for two of our signature projects.

Our commitment to inclusion and belonging

We believe diverse ideas foster innovation and engagement and allow us to attract the ideal teammates, and to develop the best products, services and solutions. At SkyTeam we are passionate about diversity and embrace an inclusive, non-discriminatory work community where we celebrate our differences, share our successes and hard work to add value for our member airlines.

We are committed to working with a broad talent pool, and more than 20 nationalities are represented at SkyTeam's headquarters in Amstelveen. Our employees come from many backgrounds and reflect the diversity of our member airlines. All qualified individuals are encouraged to apply.

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What makes SkyTeam a great place to work?

A learning environment

A learning environment

Frequent “lunch and learn” sessions, organized by SkyTeam people for SkyTeam people, will give you the opportunity to share your experience and gain insights into other departments.

Impactful, innovative technology

Impactful, innovative technology

We’re on the cutting edge of aviation innovation, creating and delivering technology solutions that facilitate global travel for customers and our member airlines.

Hybrid working

Hybrid working

We currently offer the flexibility to work from home in a comfortable and healthy WFH-environment that we’ll even help you create. You will have the opportunity to work from anywhere (WFA), up to a total of 4 weeks per year.

Caring more about you

Caring more about you

Nothing is more important to us than your health. We offer SkyTeam employees a voluntary preventive health check-up every year. Plus, you’ll receive a total of 27 days’ paid holiday because getting enough rest and time off is important for your wellbeing and productivity.

Great teamwork

Great teamwork

With so many projects on the go, SkyTeam people take a hands-on approach, rolling up our sleeves and working together to deliver our goals. We value our diversity and our inclusive working environment and consider it our strength.

International outlook

International outlook

Whatever your role and responsibilities, SkyTeam offers the opportunity to collaborate with airline members across our global network - a uniquely international experience. You can be sure you’ll enjoy a challenging and exciting working environment, where no two days are ever the same.

Meet the team

Alessandro Fusaro

Manager Customer Experience & Personal Safety
Joined SkyTeam: June 2020

His life motto: "together we fly"

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Katerina Sibinovska Mitikj

Chief Information Security Officer 
Joined SkyTeam: September 2021

Her life motto: "You are never too small to make a difference"

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Alessandra Lucheschi

Business owner lounges
Joined SkyTeam: March 2010

Her life motto: "Never give up"

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Company values

We put our whole hearts into what we do, inspiring and motivating those around us to go further aim higher.

By listening, appreciating and working with each other, we encourage and embrace inclusivity. We believe we are stronger and better because of our different backgrounds, experience, perspectives and culture.

We are enablers not facilitators. We are pro-active and speedy, keeping ahead of the curve by solving problems, delivering excellence, and always searching for new possibilities.

We are trusted because we are transparant and always do what we say we will. And by truly believing in one another's ability, integrity and reliability, we lay the foundations for great teamwork.

We are clear about what we need to do. We hold ourselves accountable to this, making sure we deliver on time, on budget, and to the highest quality.

Connecting the world. Reflecting the world

SkyTeam’s head office represents more than 20 different nationalities. Our 75 employees come from all backgrounds reflecting the diversity of our member airlines.

 

We are passionate about diversity, embracing an inclusive, non-discriminatory work community where we celebrate our differences and share our successes.

 

SkyTeam is also the first global airline alliance to sign up to IATA’s 25by2025 initiative, helping to close aviation’s gender gap.

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What can I expect when I apply?

If your profile looks interesting,  we'll call you for a quick chat. Over the phone, we'll talk about what motivates you so we can both work out if the job a good match for your next career move.

We’ll invite you to an in-person interview with the Hiring Manager and HR/Recruiter to have a deep dive into your knowledge, skills and development areas.

Your second interview will be with the Department VP and a future team member or the Recruitment Manager. It's your opportunity to see if SkyTeam is the right fit for you. 

SkyTeam's Recruitment Process

We'll offer you the role and an iniatial 12-month contract, with the option to extend it.

Once you've accepted the job offer, we'll  start your employment screening process, including asking for references.

Once you've signed and returned your contract and completed employment screening, we can officially welcome you on board.

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More about SkyTeam Office location

The SkyTeam Airline Alliance Management office is located in Amstelveen, near the beautiful Amsterdamse Bos.

You can find our newly refurbished and spacious offices in a separate wing inside the KLM Headquarters, with plenty of parking and storage for bikes.

The building has a large canteen that sells barista coffees to get each day off to a great start.

SkyTeam careers

SkyTeam offers a variety of careers in areas such as technology, design, sales, marketing, and finance, as well as a range of industry-specific roles including airport synergies and transfer products, alliance operations and cargo.

As we are an Alliance, we do not offer career opportunities for ground staff and cabin crew. Please reach out to the airline directly to find out more about their vacancies.

For general applications, please submit your CV and cover letter (in English) to recruitment@skyteam.com and we will be in touch should the right job opportunity arise.

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