Making the most of your SkyTeam Lounge experience

Where are SkyTeam’s lounges? 
Looking for a SkyTeam lounge? Our branded lounges are situated in Dubai, Istanbul, Sydney, Santiago de Chile, Sao Paulo* and Vancouver. 

Not only do SkyTeam Lounges offer a welcome escape from the airport terminal, they are designed with sustainability in mind using smart tech to save energy and water and measures to cut down on waste. In our recently refurbished Sydney lounge, we upcycled the furniture by using Greenguard certified upholstery. 

I’m an Elite Plus member, can I use the lounge? 
SkyTeam Elite Plus members and a guest can use the lounge when flying internationally in any class on SkyTeam member-operated flights, or when connecting same-day to/from a SkyTeam member-operated flight. 

Read more about SkyTeam’s Lounge Access Policy. 

Do I have to fly Business Class to access the lounge? 
You’ll enjoy lounge access as a First or Business Class customer flying on SkyTeam member airlines. SkyTeam’s Lounge Finder tool lets you know which lounge you can use.

What’s the dress code for airport lounges? 
While there’s no need to dress to impress, smart-casual attire is appreciated. 

Is food and drink free in airport lounges? 
Feeling peckish? SkyTeam has you covered. Our Lounges offer a wide variety of international hot and cold cuisine, regional specialities, and even live cooking stations in select locations. You’ll also find a selection of wines, beers, spirits, tea and coffee, juices and sodas to keep you refueled. 

Are there showers in airport lounges? 
Nothing feels nicer than a freshen up between flights. SkyTeam’s lounges offer shower facilities with all the amenities you need and are available on a first-come, first-served basis. 

Which airport lounge can I use? 
SkyTeam’s handy Lounge Finder tool tells you which lounge you can access at the airport and the facilities on offer. 

Are pets allowed in airport lounges? 
Service animals, such as guide dogs, and pets travelling in the aircraft cabin (PETC) are allowed in SkyTeam lounges. Pets must be kept in their airline-approved containers. 

Do airport lounges offer gluten free food?
SkyTeam Lounges cater for customers with specific dietary needs and provide a list of ingredients for each dish. If you have any concerns, please speak to a member of the Lounge staff, who will be pleased to advise you.

Is there Wi-Fi in airport lounges? 
SkyTeam keeps you connected at every step, with free high-speed Wi-Fi in its lounges. You’ll also find it easy to stay on full power, with plenty of power sockets. 

* São Paulo lounge is operated jointly with Global Lounge Network.