SkyTeam passengers traveling to Mexico on SkyTeam partner airlines can now take advantage of discounted flight coupons with the SkyTeam Mexico Pass. The new fare product, which launches today, provides significant cost savings and allows passengers to explore up to 42 destinations in Mexico via flights operated by Aeroméxico.
SkyTeam Provides Final Update on Continental/Copa and Outlines Future Initiatives As previously announced, Continental Airlines and Copa Airlines will exit SkyTeam on 24 October 2009, the last day for SkyTeam customers to earn and redeem frequent flyer miles and have their status recognized by Continental/Copa. SkyTeam continues to maintain transparency and communication to ensure the transition process is smooth and professional for both its passengers and member airlines.
SkyTeam, the global airline alliance, will unveil its brand new state-of-the-art customer focused facility at Terminal 1 Barcelona El Prat International airport on Sunday 25 October. This is the first time that the alliance has operated out of a common location in Spain and the new facility brings together eight SkyTeam carriers allowing passengers to choose from over 40 nonstop destinations including Paris, Rome, New York and Moscow.
Today SkyTeam, the global airline alliance, unveiled its spacious, customer-focused facility at Terminal 4 at London Heathrow airport. The new facility includes an exclusive premium check-in area for first and business class passengers, premium economy passengers, as well as SkyTeam Elite and Elite Plus passengers.
As the busy summer vacation season comes to an end, frequent travelers may already be checking on their frequent flier account balances to earn enough miles for their next trip, or maintain their status level. And now may be the best time to do so, as airlines are offering more passenger benefits via their frequent flyer programs (FFP), in addition to increasingly convenient fares. In fact, frequent flyer experts agree that now may be the best time for passengers to acquire more miles at a lower cost.
Among one of the aviation industry’s top priorities is addressing environmental concerns and seeking concrete solutions to improve its environmental activities. And although it will be an ever-evolving process, there have been recent signs of significant improvements. For example, according to IATA, airlines have improved efficiency and CO2 emissions by almost 20 percent over the past 10 years. And with the G8’s recent call for a global sectoral approach to reduce emissions, there is more focus than ever on the industry’s environmental actions.
SkyTeam announced today significant milestones in the creation of a new centralized organization for the alliance. Since naming a managing director in April 2009, SkyTeam has recruited six executives from its partner airlines to serve on the core management team and secured a location in Amsterdam for the company headquarters. While a key function of the management team is to collaborate on alliance business, the dedicated SkyTeam staff is also responsible for helping to enhance existing benefits as well as develop new benefits for passengers.
Today SkyTeam announced that the first level of its first ever co-branded alliance lounge in Terminal 4 at London Heathrow International Airport (LHR) opens on Thursday, June 4. The two-level lounge occupies more than 1,600 square meters and offers space for more than 300 passengers. Jointly designed by the nine member and associate airlines serving Heathrow, the lounge offers customers a superior airport experience that combines the comfort and convenience passengers have come to expect with luxurious amenities such as a wine bar, oxygen bar and full-body massage chairs.
The WHO has neither endorsed nor recommended travel restrictions to Mexico related to the outbreak of the influenza A(H1N1) virus. In line with the WHO, SkyTeam airlines continue to operate normally to Mexico.
As has been shared previously, SkyTeam member Continental Airlines and Associate Airline Copa Airlines have made the business decision to depart SkyTeam this autumn. Alliance members are working closely to ensure the transition is handled in a timely and responsible manner and that minimal changes occur to the standard SkyTeam passenger experience during the transition period.
SkyTeam and Vietnam Airlines signed a preliminary agreement today confirming the airline’s first step towards full membership into the SkyTeam alliance. The agreement outlines Vietnam Airlines’ intentions to undertake exclusive discussions to become a part of SkyTeam during the year 2010, pending fulfillment of the alliance’s membership requirements. The signing ceremony took place in Hanoi, Vietnam, and was attended by Mr. Ho Nghia Dung, Vietnam’s Minister of Transport, senior officials of the government and ministries of Vietnam, as well as leaders of Vietnam Airlines and of SkyTeam, including Mr. Marie-Joseph Malé, managing director of SkyTeam and Mr. Dominique Patry, SkyTeam Steering Committee chairman and vice president of International Affairs and Alliances, Air France.
SkyTeam today announced new initiatives that include a new alliance organization, a new managing director, a new fare pass, a timeline for the opening of its co-located facility at London Heathrow Terminal 4, and the debut of the first plane with the new alliance livery. The alliance released the news in conjunction with a press briefing in Milan by the SkyTeam Steering Committee following its quarterly meeting. The SkyTeam alliance has a large presence in Milan, with service offered by Alitalia, the only airline to serve all three airports in Milan; Aeroflot, Air France, Czech Airlines, Delta Air Lines, KLM Royal Dutch Airlines, and Korean Air.
As SkyTeam looks towards growth opportunities for 2009 and beyond, new member recruitment provides an opportunity to expand on core alliance strengths such as consistent service, seamless connections and an enhanced network. However, new member recruitment can be a lengthy process due to requirements imposed, in part, to ensure that SkyTeam passengers continue to receive the key alliance benefits they’ve come to expect.
Although the industry faces a challenging year ahead, the SkyTeam alliance starts 2009 with great momentum and is well-positioned for the upcoming year. The alliance continues to build on its strengths and enhance its product offerings to meet and exceed customer expectations. Some of the key initiatives for 2009 include:
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