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SkyTeam, the global airline alliance, has tripled the number of self-service kiosks available to customers traveling from Tokyo’s Narita International Airport. Passengers can now use one of 90 SkyTeam-branded, common-use kiosks to check in, offering an even more convenient airport experience. Kiosks are prominently positioned in the lobby area and throughout piers A-F at the airport’s Terminal 1 North.
SkyTeam, the global airline alliance, will welcome Garuda Indonesia as its 20th member on March 5, 2014. The national airline of Indonesia, Garuda will become SkyTeam’s second member from Southeast Asia.
SkyTeam, the global airline alliance, has rolled out further enhancements to its Global Meetings product. With a minimum of just 50 and no maximum number of attendees, plus generous discounts on flights operated by its 19 member airlines, SkyTeam is responding to industry demand for travel to small, as well as large-scale events.
SkyTeam, the global airline alliance, has launched a targeted advertising campaign in its Chinese hub cities of Beijing, Shanghai and Guangzhou. The campaign highlights the customer benefits derived from the alliance products and services offered to passengers traveling to, from and within China. The advertising campaign will be on air between June and July, then again in November and December - the busiest travel booking periods for Chinese travelers.
This summer SkyTeam is offering 26,833 weekly flights to, from and within the Greater China region, an increase of 26% in frequencies over last year. SkyTeam, which has four airlines from the region: China Airlines, China Eastern, China Southern and Xiamen Airlines, has grown its Greater China network by 50% over five years and now has presence in 147 cities operated by its members.
SkyTeam, the global airline alliance, is re-enforcing its focus on customer-based initiatives that ensure improved service offering whilst delivering more benefits for its membership throughout SkyTeam’s global network.
SkyTeam, the global airline alliance, has enhanced its Global Meetings product to offer more convenience when organizing international events. New features include an online self-booking tool, enabling delegates to book discounted travel on any of SkyTeam’s 19 member airlines through a dedicated portal on SkyTeam.com, as well as increased discount levels.
SkyTeam, the global airline alliance, has added Brazilian Portuguese to the selection of languages offered on skyteam.com. Portuguese-speaking customers now benefit from easily accessible information about flights, airports and lounges throughout SkyTeam’s worldwide network of 1,000 destinations.
A new SkyPriority fast-track security lane has opened at Tokyo’s Narita International Airport, offering SkyTeam’s premium customers a speedier airport experience from checking-in to boarding the plane. The dedicated security lane is located behind an easily identifiable, SkyPriority-branded wall. Available exclusively to Elite Plus, First and Business Class customers flying from Terminal 1-North, it is one of a number of benefits available as part of SkyTeam’s alliance-wide SkyPriority initiative: red carpet treatment for top customers.
SkyTeam, the global airline alliance, is launching a fare promotion for customers planning a Round the World trip in 2013. With 1,000 destinations to choose from, globetrotters can take advantage of a 10% discount off SkyTeam’s lowest economy class Round the World fare. The promotion is valid on tickets of up to 26,000 miles purchased from 1 February until 31 March 2013. Tickets must be purchased seven days in advance of travel.