Expands social media interaction with Chinese-speaking customers worldwide

Scan the QR code for SkyTeam’s WeChat Account

AMSTERDAM, January 19^th 2015 – SkyTeam, the global airline alliance, has launched its WeChat account to facilitate interactions with its customers in the Greater China region and across the globe. Delivering useful information and services for customers, the WeChat account complements SkyTeam’s existing presence on Sina Weibo.

WeChat boasts almost 440 million users, of which 70 million are based outside the Greater China Region and SkyTeam’s presence on WeChat strengthens the alliance’s commitment to consolidating its position as the leading alliance in the Greater China region.

“WeChat is one of the world’s fastest-growing social media platforms and our presence here will enable us to deliver a quick, easy and efficient experience each time our customers interact with SkyTeam,” said Fatima da Gloria, SkyTeam Director, Brand and Communications. “Greater China flights account for more than a quarter of all SkyTeam’s daily departures and we are delighted to be reaching our thousands of social-media savvy customers through their preferred channel.”

SkyTeam’s WeChat account will provide the latest news and information about the alliance, plus a variety of useful features. These include:

Flight Finder & Status

• Schedules from all SkyTeam member airlines available
• Builds connections dynamically and display the most efficient flight options
• Customers can also check their flight status

SkyTips

• An easy-to-use database of airport travel tips shared by SkyTeam’s online community to help customers make the most of their time at the airport 

Lounge Finder

• For easier access to any of SkyTeam’s network of  516 airport lounges worldwide

SkyTeam is the number one airline alliance in Greater China with 14 of the alliance’s 20 members offering flights to, from and within the region to more than 350,000 daily passengers.

For more information:

SkyTeam

Corporate Communications

E: media@skyteam.com

About SkyTeam

SkyTeam is the global airline alliance with 20 member airlines working together to offer seamless travel on an extensive global network.  From top hubs around the world, SkyTeam members provide reliable and comfortable journeys to over 1,050 destinations. SkyTeam customers can unwind in 516 lounges as they travel, earn and redeem Frequent Flyer Miles. SkyTeam Elite Plus customers are eligible for SkyPriority services. The 20 members are: Aeroflot, Aerolíneas Argentinas, Aeroméxico, Air Europa, Air France, Alitalia, China Airlines, China Eastern, China Southern, Czech Airlines, Delta Air Lines, Garuda Indonesia, Kenya Airways, KLM Royal Dutch Airlines, Korean Air, Middle East Airlines, Saudia, TAROM, Vietnam Airlines and Xiamen Airlines. SkyTeam welcomes 612 million customers each year on more than 16,320 daily flights to 1,052 destinations in 177 countries.

www.skyteam.com